Think Fast: The Importance of Responsiveness
More than ever, World became fast.
All requirements need to be fulfilled in terms of hours: try to imagine an Aviation Maintenance Company, struggling with a complicate inspection on a VVIP Helicopter or Aircraft, with Customers pushing more and more for a quick release to service.
Time means money, for three main - but not always obvious - reasons:
1) The less the aircraft is grounded for maintenance, the more it’s flying for business.
2) Long maintenance means more manpower hours for the Customers to pay.
3) Short turnaround time means Hangar space, available for further inspections.
MRO Companies afford on the vast experience of Aviation and Avionic engineers, as well as on a proactive and responsive Supply Chain Service.
The interaction between the two areas is always critical; technicians have to deal with the standard inspection, manuals not up-to-date, contacts with the CAMO, findings, quality, documents and, last but not least, parts availability.
Here’s where the Supply Chain will show their best skills, helping to solve dangerous situations where the work is stopped due to missing parts. But…what about Suppliers?
You can even be the best Aviation Purchaser on planet Earth, but if you ask for a quote and don’t get any answer, your requirement remains open.
That’s exactly the point: what is needed today is a fast feedback, an answer given in a reasonable and reasoned time, where reasoned means tailored to the Customer’s demand.
At Horix Aerospace, we know the business, and care about responsiveness.
All quotes are filtered, prioritized and answered in real time during our opening hours; we are always improving, adapting our internal processes in terms of Quality, Speed and Completeness, to give our Customers the feeling of having found not a Supplier, but an affordable business Partner.
Contact us today to prove it!